Your pet's home away from home.
Police-checked, insured pet care by our Gold Coast team. Book overnight stays, daycare, walks, and home visits.
Longer stays save more — up to 30% off for monthly bookings. +$10 per extra pet.
How it works
Choose your service
Pick from overnight stays, daycare, walks, or home visits. Set your dates and tell us about your pet.
We prepare your pet's stay
Our police-checked team reviews your pet's needs and sets up their personalised care plan.
Enjoy peace of mind
Get daily photo updates, routine tracking, and 24/7 support while your pet is with us.
1Choose your service
Choose your service
Pick from overnight stays, daycare, walks, or home visits. Set your dates and tell us about your pet.
2We prepare your pet's stay
We prepare your pet's stay
Our police-checked team reviews your pet's needs and sets up their personalised care plan.
3Enjoy peace of mind
Enjoy peace of mind
Get daily photo updates, routine tracking, and 24/7 support while your pet is with us.
We don't show you 100 sitters. We show you the one.
Every pet has quirks. Medication routines. A specific walking pace. A favourite brand of treat. Instead of a directory, PetHero matches your pet with one sitter who's already a good fit — based on their profile, your preferences, and our team's notes.
- Police-checked, insured, pet-first-aid trained
- Matched by humans, not algorithms
- Not a fit? We'll rematch at no cost
Sarah M.
Robina · 6 years caring · 4.9 ★
Save with a care package
Regular pet care? Get more value with monthly booking credits.
Essentials
- Use on any service (overnight, daycare, walks, visits)
- Priority matching with verified sitters
- Free cancellation up to 24h
Regular
- Everything in Essentials
- Preferred sitter — request the same sitter each time
- In-app photo & activity updates
Premium
- Everything in Regular
- Priority support
- Rollover unused credits (up to 1 month)
- Early access to new sitters in your area
Your pet's safety, guaranteed.
Police-checked team
Every team member passes ID verification and a police background check.
Secure payments via Stripe
Funds are held securely and released after service completion.
Real-time messaging
Stay connected with your carer throughout the booking.
Daily photo updates
Know your pet is happy with regular photo and video updates.
Routine tracking
Track meals, walks, and medication schedules.
24/7 emergency support
Our team is always available. You're never alone.
We're currently based in Robina and service the surrounding Gold Coast suburbs including Varsity Lakes, Mudgeeraba, Merrimac, and Burleigh. We're expanding — join the waitlist if you're outside our area.
Every member of our team is police-checked, fully insured, and trained in pet first aid. You'll receive daily photo updates and can message us anytime during your pet's stay.
Free cancellation up to 24 hours before your booking starts. Cancellations within 24 hours may incur a fee — see our terms for details.
Absolutely. Just let us know in your booking notes and we'll make sure your pet's routine is followed exactly — medication, dietary needs, anxiety management, everything.
You pay the listed rate for each service — no hidden fees. Overnight stays start at $65/night with discounts for longer stays. Save even more with our monthly care packages.
Not upfront. You can browse services and start booking without signing in. We only ask for your email at the final step to confirm your booking.
Your pet's nexthome awayfrom homeis one tap away.
Pick a service, choose your dates, done. No account needed to start — just tell us about your pet.
Police-checked
Average rating
Support & updates